Privacy Policy of Nihon Hatsu Speech Solutions
At Nihon Hatsu Speech Solutions, we are dedicated to developing cutting-edge AI-powered speech recognition software for language learning. Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it in compliance with applicable data protection laws, including GDPR.
1. Information We Collect
We collect various types of information to provide and improve our services, including but not limited to:
- Personal Identifiable Information (PII): This includes data such as your name, email address, payment information (for paid services), and contact details when you register for an account, subscribe to our services, or contact us directly.
- Speech Data: For pronunciation assessment, interactive spoken language practice, and other speech analytics features, we collect audio recordings of your speech. This data is processed to provide our core services and enhance the accuracy of our AI models.
- Usage Data: Information about how you interact with our online platform, custom voice recognition APIs, and other services. This may include IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
- Technical Data: Device information, such as unique device identifiers, mobile network information, and crash data.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services, including enabling access to our pronunciation assessment tools, interactive practice modules, and online tutoring platforms.
- To personalize your experience and deliver content and product offerings relevant to your interests.
- To improve our AI-powered speech recognition software and develop new features and services.
- To communicate with you, respond to inquiries, and provide customer support.
- To process transactions and manage your account.
- To monitor and analyze usage trends and activities in connection with our services.
- To detect, prevent, and address technical issues or fraudulent activities.
- To comply with legal obligations and enforce our terms and conditions.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties without your explicit consent, except in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential and adhere to strict data protection standards.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you beforehand and ensure continuing data protection.
- Aggregated and Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other purposes.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Encryption of data during transmission and at rest.
- Regular security audits and vulnerability assessments.
- Access controls and strict internal policies to limit data access to authorized personnel only.
- Secure storage and processing environments for all collected data.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for the stated purposes, we will either delete or anonymize it in a secure manner.
6. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request in accordance with applicable laws.
7. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take immediate steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Nihon Hatsu Speech Solutions
7-3-1 Hongo
Bunkyo-ku, Tokyo
113-8485, Japan